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Shipping Policies

Shipping Policies

We offer delivery to the United states and most international locations.

For all international orders JDNA is not responsible for outside government and border related fees. For all international orders, you are responsible to pay any tariff, duties, taxes or broker related fees.

All orders include a Shipping & Handling charge based on the weight of your order, and are shipped via USPS or UPS.

Orders over $100 will receive free shipping within the contiguous United States.  Any promotional shipping offers are valid only for the contiguous United States and exclude Canada, Hawaii, Alaska, and US territories.

Orders delivered within the 48 contiguous United States should arrive in 6 – 10 business days depending on delivery location. Other delivery location should arrive in 10 – 30 days.  We strive to ship orders the same day if received by 12 noon CST.  Business days are Monday - Friday excluding holidays.

Shipping FAQs

Q: What does "Business Day" refer to for shipping times?
A: Please do not include weekends and holidays, when estimating your order's arrival date.

Q: Do you ship to post office boxes?
A: Orders shipping via USPS can be delivered to a PO box within the United States.

Q: Do you ship Internationally?
A: Yes

Q: Do you ship to military bases?
A: Yes.Due to military procedures, delivery to military addresses may take longer.

Q: Do you ship to rural route numbers?
A: Yes.

Q: Why was an item on my order canceled and will I be charged?
A: While we do our best to fulfill all our orders, occasionally we must cancel an item on an order due to availability. Your credit card will be credited. This process may take 7 business days or longer, depending on your bank to appear.